911 Text

QUEENS1985 · Oct 27, 2009

What does the word "RO" (as in RO 8678 NTFD) and (RO UNREACHABLE) in the 911 text mean?

nap72 · Oct 28, 2009

R.O. = (Call) Receiving Operator.

The EMS dispatcher who takes the call from NYPD and asks medical/triage questions and gives first aid/CPR instructions if needed.

If the R.O. doesn't answer the call, it goes out with the PD information only.

QUEENS1985 · Oct 28, 2009

aaa ok..thanks...so in the text "-AIDED---FEM--UNK AGE--WHILE CONNECTING TO RO FC HU+"
means that the caller hung up before the call can be transfered from PD to the EMS CRO

nap72 · Oct 28, 2009

Exactly.

So, they dispatch the call based on the limited info the NYPD dispatcher took.

QUEENS1985 · Oct 28, 2009

Is there anything different with the UCT in regard to EMS calls?

e203BCVFD · Nov 16, 2009

Shaun, are you referring to different as in the abbreviations?

FDNY150 · Nov 17, 2009

Nope, no differences, still transferring to EMS ARD's(Assignment Receipt Dispatchers).

FD347 · Nov 17, 2009

FDNY150 said:
Nope, no differences, still transferring to EMS ARD's(Assignment Receipt Dispatchers).

Supposedly, that's going to change some time in the future to UCT but there are labor/management and training issues that need to be addressed.

FDNY150 · Nov 19, 2009

Let's hope that doesn't happen, we've already seen what they did to taking fire calls.