unified call taker

  • Thread starter Thread starter mmattyphoto
  • Start date Start date
Some very common ones:
MC-male caller
FC-female caller
STS-states
HU-hung up
CB-call back
NCB-no call back
ANI-ALI- automatic number ID, automatic loc ID
NTFD-notified
NFI-no further info
LOC-location
INJ-injury
FAG-first aid given
CSP-caller states patient
CLR-caller
BSMT-basement
CC-child caller
 
"E247 to Brooklyn, are we going to a car accident, or a structural fire?"

Sounds like things are going perfectly ::)
 
05/04/09 Box 4455 - Beach Ave ---Battlaion 52 to Queens, the ticket says bathroom ceiling.....and thats it, whats the rest of the text?
ok battalion 52 its bathroom ceiling fell and caller states floor is weak and may collapese.

(kinks in the new system much?)
 
This is what happens when we don't interrogate the caller, you're going to get minor stuff blown out of proportion.
 
FDNY150 said:
This is what happens when we don't interrogate the caller, you're going to get minor stuff blown out of proportion.
Click to expand...
That and a lot of surprise 10-75's. No more "sounds like a job".
 
BROOKLYN 718-999-4444

BRONX 718-999-3333

MANHATTAN 212-999-2222

QUEENS 718-999-5555

STATEN ISLAND 718-999-6666
 
I am a former Boston buff who moved to Chicago 30 years ago. FD dispatchers should answer/screen FD calls, PD should do likewise. You lose the "human info" with a unified caller. They do not really have a feel for the situation, either FD or PD. Jusy my two cents worth. A good dispathcer can really paint the scene for arriving companies
 
Been getting a lot of interesting overreactions lately, like a HazMat response being sent out last night for a gas leak because the caller complained about "odors."
 
catry said:
Been getting a lot of interesting overreactions lately, like a HazMat response being sent out last night for a gas leak because the caller complained about "odors."
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The same thing happened two times today.
 
Just right know Ladder 170 asked Brooklyn if they were responding to a Hazmet incident because that was on the ticket but its actually a oder of gas ??? ??? This is gonna be hell.
 
FDNY220122 said:
...a Hazmet incident because that was on the ticket but its actually a oder of gas ??? ??? This is gonna be hell.
Click to expand...

Can't the DD or the SFAD call back the dipsticks at 911...and speak to the Unified Call Scrambler... to clarify this nonsense before releasing the alarm?
 
The number of "Unknown HazMat Condition" calls I've heard in the last few days that have turned out to be gas leaks is probably a sign.

On the upside HazMat gets to prop their run stats some.  ;D
 
catry said:
The number of "Unknown HazMat Condition" calls I've heard in the last few days that have turned out to be gas leaks is probably a sign.
catry said:
On the upside HazMat gets to prop their run stats some.  ;D
Click to expand...

Thats defently true  ::) ;D
Click to expand...
 
Page#51 NY Daily News, 'change for better' as city unveils faster 911 system. a must read
 
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