unified call taker

  • Thread starter Thread starter mmattyphoto
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And add a little excitement to the callers voice, with people screaming in the background, and slang, different accents, even in English, and its a wonder anybody goes to the right address.
 
If language and excitement are such big factors then how come the fire department dispatchers did something better job before he was transferred to the unified call takers?
 
Bulldog said:
If language and excitement are such big factors then how come the fire department dispatchers did something better job before he was transferred to the unified call takers?
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  The FDNY dispatchers back then were DEDICATED EXPERIENCED PROFESSIONALS ;)
 
guitarman314 said:
I'm not taking the side of the UCT's but sometimes the public is hard to understand or they don't know where the hell they live.
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I can distinctly remember hearing:

"Sajatoga Avenue"

"Wictwy Woolywall" (Victory Boulevard)

and, last but not least

"Mother Gas Station Boulevard"
 
  NYC Languages and Dialects 101: Many latin-americans don't pronounce the letter "m", over-emphasize a "y" to sound like a strong "j", and leave out the last letter, for example: Southern Boulevard is pronounced Sudden boolevar, West Farms is We....Farn, Prospect Ave. is Propec abenu, Fordham is Forhan, Jerome is Jeron, Webster is Wester.  In Caribbean/West Indian neighborhoods you never hear an "h" pronounced unless there IS NO "h" in the spelling, for example:  Hill Ave. is Ill Ave., yet Irving Pl. is Hirving Pl., Harper Ave. is Arper and so on.
 
bklyndisp54 said:
guitarman314 said:
I'm not taking the side of the UCT's but sometimes the public is hard to understand or they don't know where the hell they live.
Click to expand...

I can distinctly remember hearing:

"Sajatoga Avenue"

"Wictwy Woolywall" (Victory Boulevard)

and, last but not least

"Mother Gas Station Boulevard"
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Where is Mother Gas Station Boulevard?
 
Mother Gaston Blvd in Brooklyn - it's one street that has trees  ;) - first major N/S street east of Rockaway Avenue - Runs from Linden Blvd to E. New York Avenue - B44 area
 
Wasn't it Reid Ave before being renamed Mother Gaston Blvd. I had a tough enough time trying to spell "Reid", never mind "Mother Gaston" when buffing those Brooklyn streets.
 
efd274 said:
Mother Gaston Blvd in Brooklyn - it's one street that has trees  ;) - first major N/S street east of Rockaway Avenue - Runs from Linden Blvd to E. New York Avenue - B44 area
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Ah, that's the street they wrote about in "A Tree Grows in Brooklyn!"
 
guitarman314 said:
Bulldog said:
If language and excitement are such big factors then how come the fire department dispatchers did something better job before he was transferred to the unified call takers?
Click to expand...
  The FDNY dispatchers back then were DEDICATED EXPERIENCED PROFESSIONALS ;)
Click to expand...
My point exactly!  Something that doesn't seem to exist with the UTC's!
 
Hopefully enough complaints keep going down to metrotech .. maybe if were really lucky, something will be done. For now, give your love ones the borough CO emergency line #'s in case they need the FD.

I heard there was a call where the UCT said that there was someone "setting fires on the lobby."
When the units arrived, it was really someone handing out flyers in the lobby.  ???

 
Water Leak in kitchen, turned out to be water broke and female in labor.. Let's hear it for UCT!!!
 
QUEENS1985 said:
Hopefully enough complaints keep going down to metrotech .. maybe if were really lucky, something will be done.
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Something will only be done after there is a major incident that makes the front page of the papers!  Until then the politicians are only concerned about the bottom line, not how effective the service is.
 
08/26/09 ."
E264 L134 5-7 Signal 1099 for Hassock St

"Engine 264, are we going to a car accident or a car leaking gas?"

Disp "Its a car accident."

(Few minutes later)

Ladder 134 "Yeah we have a multi-vehicle accident, can you send EMS"
Engine 264 "No pin, need at least 3 buses."

---------------------------------------------------
(seen on a ticket for the engine and chief) :

R=EMERGENCY POSS SUICIDAL/PREVIOUS INCIDENT CODE 10-
 
Last night around 23:00.
"Brooklyn Phone alarm...for a fire in a barnyard"
"57 to brooklyn do you have a 10-7"
"57 do you see a barnyard around you"

In the back drop you could here all the dispatchers dying from laughter...ended up as a 10-92.
 
Early this morning.. Queens

Odor of smoke x 2, not sure what the situation was.. the units picked up..
10-20 mins later the phone alarm goes out again, they go there & theres nothing.. again.. 10-7.. it turns out UCT was correcting an error on their end, which sent the structural to FD again.. so it went out again..
 
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